Privacy Policy

This Privacy Policy describes how MIRRORBELLA LIMITED collects, uses, and protects your personal data when you visit our store or website lumimirror.site in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are
MIRRORBELLA LIMITED
203 Pinhoe Road, Exeter, England, EX4 8AB
Company number: 16408435
Email: hutorvsmaksims@gmail.com
Phone: +447411970321
We are the data controller responsible for your personal data.

2. What information we collect
We may collect and process the following personal data:
Identity Data: name, username, or similar identifier
Contact Data: billing address, delivery address, email address, and telephone numbers
Payment Data: card details (processed securely via third-party payment providers)
Transaction Data: details of products purchased and purchase history
Technical Data: IP address, browser type, and website usage data (via cookies)
Marketing Preferences: your preferences in receiving marketing from us.

3. How we collect your data
We collect personal data in the following ways:
Direct interactions (e.g. when you make a purchase, contact us, or sign up for updates)
Automated technologies (e.g. cookies when you browse our website)
Third parties (e.g. payment providers, delivery services).

4. How we use your data
We use your data to:
Fulfil your orders and provide customer support
Process payments and manage returns
Deliver marketing communications (if you’ve opted in)Improve our website and customer experience
Comply with legal obligations (e.g. tax, fraud prevention)
We will never sell your personal data.

5. Legal basis for processing
Under the UK GDPR, we rely on the following legal bases:
Contractual necessity: to fulfil a contract with you (e.g. process an order)
Legal obligation: to comply with UK law
Legitimate interests: to improve our services or protect our business
Consent: where required, e.g. for marketing communications.

6. Data retention
We retain your data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Sharing your data
We may share your data with trusted third parties, including:
Payment processors (e.g. Stripe, PayPal)
Delivery companies (e.g. Royal Mail, DPD)
IT and website support providersLegal and accounting services
All partners are required to handle your data securely and in compliance with UK GDPR.

8. Your rights
You have the right to:
Access your personal data
Correct inaccuracies in your data
Request deletion of your data
Object to processing or request restriction
Withdraw consent at any time
Lodge a complaint with the ICO (www.ico.org.uk)
To exercise any of these rights, contact us at hutorvsmaksims@gmail.com.

9. Cookies
Our website uses cookies to improve functionality and performance. You can manage cookie settings through your browser or by using our website’s cookie banner.

10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email address: hutorvsmaksims@gmail.com
Physical address: 203 Pinhoe Road, Exeter, England, EX4 8AB